The Most Expensive Word in Business

The most expensive word in business isn’t ‘no.’ It’s ‘just.’

“I’m just a consultant.” “It’s just a small shop.” “We’re just a small boutique agency.”

And the one I hear the most from people at conferences and those wanting my advisory services… 

“I’m just a small ‘e’ entrepreneur.”

It’s usually said with a little shrug and a half-smile, the way you’d apologize for bringing supermarket potato salad to the church potluck.  And every time, I secretly want to ask the same question: 

Who decided that? 

You? Or the voice in your head that’s been keeping you small since you were eight?

If you chose it on purpose, I’m your biggest fan. If your programming chose it, I’m about to get up in your grill.  Being a small ‘e’ entrepreneur is not the problem. The lie is telling yourself you chose it, when your fears actually chose it for you.

What people mean by small e…

Most of the time it means this: you own a business, but you aren’t trying to build the next unicorn. You’re the consultant, coach, agency owner, speaker, or the contractor with three trucks. You’re self-employed, maybe with a small team. 

“Big E” Entrepreneurs are the ones chasing scale, raising capital, and disrupting categories.  They’re the ones who want to be on Shark Tank or Dragons’ Den, building to exit.

There’s a second meaning, and it’s the better one. In some circles, entrepreneurship with a small ‘e’ is a mindset, not a business model. It means spotting opportunity, taking initiative, owning results and being resourceful. You can have it as an employee, a teacher or a nonprofit leader. In that sense, small ‘e’ is a badge of honor.

But when most people use the term to describe themselves, they don’t mean the badge. They mean the ceiling.

The choice versus the cage…
Let me be clear. There is nothing wrong with a small business. Nothing.

Some of the most prosperous people I know run lean, profitable lifestyle companies. They work with clients they love. They charge what they’re worth. They take real vacations, coach their kids’ softball team, and never miss a game. They designed a business that serves their life, not the other way around. That’s prosperity-first entrepreneurship, and I applaud it.

That’s small ‘e’ by design.

Then there’s small ‘e’ by default. That’s the entrepreneur who stays small because growing feels dangerous. Scaling means being more visible. Being visible means being judged. Hiring means trusting people. Raising prices means risking rejection. And charging a lot of money feels like it might make you one of “those” people.

So they call it a choice. They say, “I like keeping things simple.” But it isn’t simple. It’s safe. And safe is a very expensive place to live.

The size of your business isn’t the problem. The problem is when the story you are telling yourself decides the size for you.

Five signs your beliefs chose your size

How do you know which one you are? Watch your behavior, not your explanations. Because your results are the printout of your operating system.

  1. You underprice, then call it “being fair.” If you don’t believe you create meaningful value, you’ll discount before anyone even asks.
  2. You are the bottleneck and secretly like it. You’re the superhero, but without the cape and tights. Everything runs through you, because being needed makes you feel worthy. 
  3. You avoid the real conversation. You’ll post, network, and “nurture” forever, but you won’t make a direct offer.
  4. You’re exhausted, and you think that’s the price of success. Burnout isn’t a badge. It’s a design flaw.
  5. You judge people who’ve built big. Resentment of wealth is usually a signal of what you’ve forbidden yourself to want.

If you recognized yourself in two or more of these, your business isn’t small by design. It’s small by conditioning.

Literally this morning I had breakfast with a founder of an AI consultancy. He can walk into any business in his sector and show them how to save at least $250-400k in a day, and he has the receipts to prove it. I asked for his numbers.  They will do $1.5 million this year, and their goal is $5 mil next year. I told him he’s going to have one bite at this apple orchid in his lifetime and challenged him to come back to me with a reason they can do $75 million next year. Spoiler Alert: the only reason is his self-identity. 

How to choose your size on purpose:

The goal isn’t to make everyone a Big E. The goal is to make it a real decision. Here’s where to start.

  1. Design the life first, then the business. How much income, how many hours, what kind of work, what kind of impact? Design the company to deliver that life, not to prove something.
  2. Find the belief behind the ceiling. Finish this sentence honestly: “If my business doubled, I’m afraid that…” Whatever comes next is the real constraint. Not the market. Not the economy.
  3. Price around outcomes, not hours. Time-based pricing is a built-in ceiling. Value-based pricing is how small companies get very prosperous.
  4. Buy back your leverage. Systematize, delegate, or automate one thing this quarter that only you currently do. Growth is impossible while you’re the whole org chart.
  5. Make one bold invitation. A bigger client, a higher price, a stage you’ve been avoiding. Building Signal is a muscle, and it only grows under load.

Small by design can be brilliant. Big by design can be brilliant. Staying small because you never decided is a crime against humanity.  

I know something about this. I didn’t go from a jail cell to the bestseller lists by playing it safe or by accepting the size of life I was handed. Neither will you.

So here’s the question you may want to sit with this week:

Did you choose the size of your business, or did your beliefs choose it for you?

Peace,

– RG

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